Contact addresses

Getting in touch about a site under .user.srcf.net or .soc.srcf.net?

The SRCF hosts many user websites on its systems, and we provide built-in domains of the form CRSid.user.srcf.net or acronym.soc.srcf.net.

The SRCF itself is not immediately responsible for content under these domains.

In the first instance, you should direct queries to the owners of the relevant account as follows:

  • Websites like spqr2.user.srcf.net: emails to spqr2@srcf.net.
  • Websites like cuxs.soc.srcf.net: emails to cuxs-webmaster@srcf.net.

For communications relating to infringing copyrighted material or other abuse, please also CC soc-srcf-admin@lists.cam.ac.uk.

We also host websites on custom domains, which do not end in .srcf.net. Please contact the system administrators at soc-srcf-admin@lists.cam.ac.uk if you're getting in touch about a website hosted by us under a custom domain and are unsure how to reach the site's owners.

Support team

Technical assistance:

  • how to upload web pages
  • PHP scripts not working
  • how to use our machines
  • any and all support requests
Get help

System administrators

Requests for administrator actions:

  • quota increases
  • installing new software
  • takedowns e.g. copyright infringement

Note that many account actions, such as resetting passwords, adding additional services, updating personal details, etc. can now be carried out on our Control Panel.

Reporting security issues:

  • hacked accounts
  • XSS vulnerabilities
  • SQL injection vulnerabilities
soc-srcf-admin@lists.cam.ac.uk

Committee

General enquiries:

  • donations
  • becoming involved
  • complaints

Individual members:

committee@srcf.net

Other delegated roles